Moving into a newly built property is exciting! There are a few things to keep in mind while you get yourself settled in however. Below are three of the most common issues unique to new builds that you may encounter as a tenant.

Delays in Lawn and Fence Installation

Newly built properties sometimes encounter delays in lawn and fence installation of up to 18 months. These delays are not uncommon for new builds for new builds and can be impacted by a variety of factors, including:

• Unsold neighboring units
• Frozen ground
• Ungraded ground
• Delays in city approval of builder grade certificate
• Supply chain issues

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Warranty Appointments

Your new building may still be under warranty, which means you might have builders reaching out during your tenancy to schedule appointments to view the unit. These appointments allow the builders to document any deficiencies and schedule any necessary repairs or trade work to ensure your unit is in the best condition possible.

If you have any urgent repairs that require addressing before the next scheduled warranty appointment you can let us know directly through your tenant portal and we will contact the builder to make sure the issue is addressed as soon as possible.

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Ordering Your Mail Keys

Canada Post will only release community mailbox keys to the tenant of a newly built property, meaning we are unfortunately unable to secure them for you. The good news is that it only takes a few minutes to order your keys online.

1. Click this link to open the Canada Post new key form
2. Fill out and submit the form
3. You should receive keys within 5-10 business days